Before the appointment
Photograph evidence, note times and locations, and avoid cleaning away everything before it can be assessed.
- Save a specimen safely if possible
- Clear access to affected areas
- List products already used
During the inspection
The technician may review interior evidence, exterior access, moisture, sanitation, storage and connected spaces.
- Ask how the pest was identified
- Discuss children, pets and occupancy
- Confirm preparation and re-entry instructions
After the inspection
You should understand the proposed scope, follow-up, prevention work and what results can realistically be expected.
- Keep the service report
- Complete agreed preparation
- Monitor for the specific evidence discussed